Premium Support
Cin7 will be performing a technology update to our Xero integration to comply with industry standards required by Xero.
Effective March 4, 10 a.m. (NZDT), you must reconnect Cin7 with your Xero account to continue syncing Cin7 with Xero.
This update migrates all Cin7 Xero integrations to use OAuth 2.0, an industry-standard protocol that allows us to securely connect to Xero.
We recommend you reconnect as soon as possible after the update. Once you reconnect, there will be no change to how you use Cin7 with Xero.
The integration between Cin7 and Xero will not function until you reconnect Cin7 and Xero.
You must have full administration rights in both your Xero and Cin7 accounts to reconnect Cin7 with Xero. To reconnect Cin7 with Xero:
If your Xero account includes access to more than one Xero entity, you must select the relevant entity. When you return to Cin7’s Xero Dashboard, select the entity from the drop-down list in the “Connect” menu.
Once you select the Xero entity, the drop-down list will no longer display. This prevents other users from inadvertently selecting the incorrect Xero entity.
AU: March 4, 2021, 5 a.m. (AWST)
AU: March 4, 2021, 8 a.m. (AEDT)
NZ: March 4, 2021, 10 a.m. (NZDT)
US: March 3, 2021, 1 p.m. (PST)
US: March 3, 2021, 4 p.m. (EST)
UK: March 3, 2021, 9 p.m. (GMT)