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Premium Support

  • NZ +64 (9) 889 7150
  • AU +61 (2) 8074 2988
  • US +1 (509) 413 0024
  • UK +44 (20) 3519 9886
Contact Support
  • Point of Sale
  • Core Modules
  • Integrations
  • Developer
Sales
  • Making a Sale
  • Parking a Sale
  • Cancelling a Sale
  • Adding a Customer to a Sale
  • Adding Comments to a Sale
  • Selling a Fashion Product
  • Selling a Product with Batch Numbers
  • Selling a Product with Serial Numbers
  • Selling a Product with Alternative UOM
  • Applying Discounts
Returns
  • Returning Products with a Receipt
  • Returning Products without a Receipt
  • Returning and Exchanging Products
  • Viewing a list of returns
  • Returning Faulty Products or Returning without a Product
  • Issuing and Redeeming Store Credits
Laybys
  • Creating a Layby
  • Adding Payments or Completing Laybys
  • Searching Laybys and Viewing Remaining Balances
  • Cancelling or Voiding a Layby
Setup and Settings
  • POS Settings
  • Setting up the POS
  • Allocating POS Numbers
  • Setting up Gift Vouchers
  • Importing Gift Vouchers and Store Credits
  • Adding POS Tabs
  • Using Multiple Tax Rates in the POS (US only)
  • Setting Up Loyalty Rewards
  • Setting Up POS Payments
  • Accounting for Gift Vouchers - Xero
General Usage
  • Logging in to the POS
  • Switching between Users in the POS
  • Syncing Settings
  • Completing a POS Transaction without Stock
  • Printing a Label
  • Deleting an Offline or a Parked Sale
  • Printing a Gift Receipt
  • Opening the Cash Drawer / Making a No Sale
  • View a Customer's Activity Report
  • Cash Out
Quotes, Transfers and Purchases
  • Quotes in the POS
  • Branch Transfers in the POS
  • Purchases in the POS
Receipt Printers, Cash Drawers and Scanners
  • Epson TM-m30
  • Cash Drawers
  • Scanners
Card Machines and Payment Gateways
  • Setting up PC-EFTPOS
  • Setting up Windcave
  • Setting up Tyro
  • Setting up Dejavoo
  • Setting up Afterpay
  • How to fix PC-EFTPOS connection issue
CRM
  • Basics
  • General
  • Import and Export
  • Settings and Reference
Products
  • Basics
  • Administration
  • Barcodes and Labels
  • Importing, Exporting and Updating
  • Settings and Reference
Purchases
  • Basics
  • Landed Cost
  • Emailing
  • Settings and Reference
  • Purchase Planning
  • Importing and Exporting
  • Landed Costs Legacy
Sales
  • Basics
  • Settings and Reference
  • Emailing and Bulk Actions
  • Cost of Goods Sold
  • Advanced Features
  • Importing and Exporting
Stock
  • Stocktake
  • General
  • Adjustments
  • Advanced Stock Allocation
Credits
  • Credit Notes
  • Supplier Credit Notes
  • Return and Exchange
Branches & Locations
  • Branches
  • Locations
Quotes
  • Basics
  • Settings and Reference
Insights
Consignments
  • Customer Consignments
  • Supplier Consignments
Label Printing
  • Label Printing
  • Label Printers
Administration
  • Account Details
  • General Setup
  • General Information
  • Using Cin7
B2B Online Stores
  • Getting started
  • Creating a B2B Online Store
  • B2B Online Store experience
Warehouse Management
  • Warehouse Management overview
  • Using the Warehouse Management app
Pick 'n' Pack
  • Setup and Settings
  • Using the Pick 'n' Pack
Legacy Online B2B
  • General
  • Administration
  • Configuring your Legacy Online B2B Site
Production
  • Production Basics
  • Production Advanced
  • Settings & Reference
  • Importing and Exporting
Payment Portal
  • Overview
  • Payment Portal Best Practices
  • Setup and Settings
  • Payment Gateways
  • Payment Reconciliation
  • Consolidated Payments
Automation Bots
  • Sales
  • Intercompany
  • Operations
  • Accounting & Admin
  • Dashboard and General Settings
  • Purchasing
Accounting
  • Xero
  • QuickBooks Online
  • QuickBooks Desktop
Ecommerce
  • Shopify
  • WooCommerce
  • Magento 1.x
  • Magento 2.0
  • BigCommerce
  • Neto
  • Square
Marketplaces
  • Amazon Seller
  • eBay
  • Etsy
  • The Iconic Marketplace
  • Walmart Marketplace
  • NuORDER
  • JOOR
  • Newegg
  • Brandscope
  • Zalora
Shipping
  • Starshipit
  • ShipStation
  • Shiptheory
Sales and Marketing
  • Capsule
  • Mailchimp
  • Google Drive
  • Salesforce
Retailers and Suppliers
  • EDI
  • The Iconic
3PL
  • 3PL
Setting up Branch-based Routing for Ecommerce and Marketplaces
The EDI/3PL Portal
  • Cin7 Help
  • Core Modules

Core Modules

Learn more about Cin7's Core Modules

CRMLearn how to create Contacts and Suppliers
ProductsCreate any sort of product from t-shirts to tea bags
PurchasesBring stock into your system with Purchases
SalesHow to start making sweet, sweet money
StockTake stock of your products with these tools
CreditsHow to return, exchange and refund products
Branches & LocationsDivide your stock between stores or around your warehouse
QuotesSend your customers a quotation with ease
InsightsDrill down into your business with Cin7 Insights reports and analysis
ConsignmentsTrack stock that you don’t yet own, or haven’t yet sold
Label PrintingComprehensive guides to our supported hardware
AdministrationManage your users, subscription and accounts
B2B Online StoresB2B Online Store set-up, settings, and customers experience
Warehouse ManagementSetting up and using Warehouse Management
Pick 'n' PackWarehouse packing has never been easier
Legacy Online B2BSet up your own business to business eCommerce portal
ProductionCreate products from their components
Payment PortalGet Paid Faster
Automation BotsAutomation Bots take care of complex, routine and repetitive tasks
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