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Cin7 and Stripe

Last updated 02/05/2018

Add Stripe to our Payment Portal so your customers can pay their invoices online.


Add Stripe to our Payment Portal so your customers can pay their invoices online delivers a range of benefits:

  • Make more sales by making it easier for customers to pay you.
  • Get paid faster and improve your cash flow
  • Improve collections from slow payers
  • Easy set-up of a Stripe account and the pay now button means you can be operational and getting paid within minutes
  • Improve workflows and reduce customer support for efficient shipping
  • Accept payments from anywhere in the world.


Connecting Stripe Payment Gateway 

You can either create a new Stripe Gateway with Cin7 or link your existing Stripe Account.

Activating a New Stripe Account

To create a new Stripe Account and connect it to Cin7's payment portal:

  1. Whilst logged in as an administrator, click on your username, top right and click on Settings.
  2. From the Setup menu, click on Payment Portal Configuration.
  3. On the Payment Gateway Tab click on Connect Stripe Gateway.
  4. Confirm the email address to be associated with your Stripe account.
  5. Connect the account to Cin7.
  6. You will now be asked to Activate your Stripe Account. You can choose to do this now or later. (To ensure smooth payment processing and payout scheduling, you should activate your Stripe accounts as soon as possible)

Once the first charge is made on a deferred account, the account holder has one week to activate the account before Stripe blocks further charges. Stripe also blocks charges after a volume threshold is reached, usually around a few thousand dollars. After that threshold, the account must be activated within three weeks before Stripe refunds all charges.

Setup Payment Portal Now


Connecting an Existing Stripe Account

To connect an existing Stripe Account to Cin7's payment portal:

  1. Whilst logged in as an administrator, click on your username, top right and click on Settings.
  2. From the Setup menu, click on Payment Portal Configuration.
  3. On the Payment Gateway Tab click on Connect Stripe Gateway.
  4. Click on Sign In and enter the API Secret Key of your Stripe Account. The API Secret Key is available through the Stripe Dashboard.
  5. Click Connect

 Setup Payment Portal Now


Cin7’s Payment Portal lets your customers settle their bills in a single click. You always know what invoices have or have not been paid, and payments are reflected directly in your Cin7 sales order. Stripe makes these payments fast, reliable and secure. Once you’re set up, transfers arrive in your bank account as per Stripe's Payout Schedule.

There is no setup, monthly or hidden fees and you have the flexibility to pay as you go. 

Stripe Transaction Charge As negotiated with Stripe
Cin7’s Software Fee 0.35% + 29¢ per successful card charge

Stripe charges a conversion fee when your customer pays in another currency. Stripe allows users in some countries to connect multiple bank accounts and make transfers in multiple currencies. To avoid the conversion fee, connect a bank account for each currency.

Useful Stripe Website Links

Receiving Payouts

Supported Currencies

Supported Countries

Charges and refunds


Does Stripe work with my bank?

A standard bank account with any domiciled financial institution is supported by Stripe.

Are there any industries or types of goods that you can't use Stripe to pay for (eg. firearms, dangerous chemicals)

Stripe doesn’t support certain types of businesses. This list is region specific depending on where the merchant is domiciled. See Australia, Canada, New Zealand, UK and US.

Users can apply for waivers or seek exemptions by contacting support@stripe.com.

How do I reconcile my Stripe Payments in my Accounting Software ?

There are powerful reports within the Stripe admin console to help with reconciliation and batching of payments. We would recommend that you use those reports to do reconciliation.

Xero is able to connect to Stripe and in many cases it will automatically reconcile the payment if the details are a match. Learn More

For Quickbooks, Stripe lets you export your account activity. Learn More