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Payment Portal Report

Last updated 22/01/2021

How to find and understand the Cin7 facilitation fees report.

Finding the Report


To find the Payment Portal Report:

  1. While logged in as an Administrator, from the left navigation, select Reports then Standard Reports.
  2. Select Manage Reports and Permissions
  3. Install the Payment Portal Payments and Fees Report

You can now access the Report from your Standard Reports Dashboard.

How to Read the Report


  1. Filter based on payment receipt date of payments made via the Payment Portal.
  2. Billing currency for the Cin7 account.
  3. Currency in which the sale was made.
  4. Payment received via the Payment Portal for the order reference.
  5. Your gateway transaction reference.
  6. Cin7 Payment Facilitation Fee calculated in the transaction currency.
  7. Exchange rate on the date the payment was received.
  8. Cin7 Payment Facilitation Fee in the Billing Currency. This will be billed to your account at the end of the month.