Payment Portal Report
How to find and understand the Cin7 facilitation fees report.
Finding the Report
To find the Payment Portal Report:
- While logged in as an Administrator, from the left navigation, select Reports then Standard Reports.
- Select Manage Reports and Permissions
- Install the Payment Portal Payments and Fees Report
You can now access the Report from your Standard Reports Dashboard.
How to Read the Report


- Filter based on payment receipt date of payments made via the Payment Portal.
- Billing currency for the Cin7 account.
- Currency in which the sale was made.
- Payment received via the Payment Portal for the order reference.
- Your gateway transaction reference.
- Cin7 Payment Facilitation Fee calculated in the transaction currency.
- Exchange rate on the date the payment was received.
- Cin7 Payment Facilitation Fee in the Billing Currency. This will be billed to your account at the end of the month.