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Merging or Splitting Product Options

Last updated 12/11/2019

Products can be combined using the Merge function, or separated using the Split function. This article explains both functions and their consequences.

Split Products

Splitting products will separate multiple Product Options under one Product into multiple Products with a single Product Option. To give an example - imagine splitting a Product with two options - red and blue - into a red product and a separate blue product.

To split a product, the product must have multiple options.

  1. Take a product with multiple options:
  2. From the products page, tick the Product Options.
  3. Hover over Actions and select Split Products.
  4. Click Confirm in the following page.
  5. In the next page click Back to Products List.
    The product option has been split.

Merge Products

Merging will combine all Product Options under one product. This will mean that the product details of one product will be lost. When merging, you will get a choice of which to keep and which to remove. Once merged, the product details that were removed cannot be retrieved - so merge with care!

Merging products simply inserts the Product Options from one product underneath another - it does not consolidate duplicated Product Options.

To merge products:

  1. Tick the products you'd like to merge.
  2. Hover over Actions and select Merge Products.
  3. The following screen will give you a choice of which product to keep.
  4. Click Merge, then in the following screen click Confirm.
  5. The product will now be merged and display as product options within the retained product.  All pricing, barcodes and any stock on hand values will remain against each product code after the merge.