Last updated 01/02/2021
You can send an email to your customers directly from Cin7. Each email attaches a copy of the pro forma invoice or invoice as a PDF. The email will pre-populate with the customer's email address that has been entered in the details of the order.
To send an email:
The email will be sent from Cin7's servers but from your email address, shown in the top left.
If you require additional templates please see Creating an Email Template.
This is most likely an email server issue, which is explained in our article - Allowing Cin7 to Email on your behalf.
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