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Packing and shipping sales orders

Last updated 28/03/2021

 

Overview

The Packing screen is used for packing sales orders and printing labels when using an integrated shipping aggregator solution.

Selecting orders for packing

  • Orders can be selected by scanning a packing slip or by using the search field.
  • If Tote Picking is enabled, the search field defaults to tote numbers. Totes can be selected by scanning a tote number or using the search field.
  • The search field defaults to Order Ref (ie, the sales order number).
  • Selected orders appear under “Items to Pack”.

Packing FIFO products

  1. Scan or select a product under “Items to Pack”.
  2. Select the plus sign for each item as it is packed.
  3. Items appear under “Items packed”.

When all items are packed, select Ship Order, enter a carrier and tracking code if required, and select Complete.

Packing batch or serial products

For paperless processing 
  • A batch or serial number appears with orders under “Items to Pack”. 
  • Select the plus sign for each item being packed.
For paper-based processing
  • Enter the required batch or serial number when prompted. 
  • The number is validated against the actual stock to ensure the correct number is applied.

Items appear under “Items Packed”.

Packing partially picked orders

If all items have not been picked for an order, a message appears when Ship Order is selected.

  • An option is given to complete the packing process with currently available items.
  • If proceeding to pack the order, a message advises that a backorder will be created for the unpicked items.
  • All picked items are marked as “Dispatched” in the original order.

Completing packing orders with shipping integration

Printing labels with Starshipit

Starshipit requires a one-time setup to use with Warehouse Management. Please see Warehouse Management Settings for details.

  1. When all items are packed, select Ship Order.
  2. Enter the required package option.
  3. Select Complete. 
  • A shipping label can then be printed from Warehouse Management. 
  • The sales order is confirmed as shipped and will be updated with carrier and tracking code information.

Printing labels with Shipstation

  1. When all items are packed, select Ship Order.
  2. Select the required carrier, package, and service options.
  3. Select Complete. 
  • A shipping label can then be printed from Warehouse Management. 
  • The sales order is confirmed as shipped and will be updated with carrier and tracking code information.