Last updated 05/02/2021
Cin7 can update Gift Vouchers from the Cin7 POS to Shopify Plus and vice versa, allowing your customers to buy and redeem Gift Vouchers both in-store and online.
There are a few things to be aware of:
Before setup you will need to make a request for the Shopify Plus team to enable the Gift Card Adjustment endpoint for Private Apps. This setting does not appear by default but can be turned on by Shopify to allow modifying the balance of Gift Card values. The Shopify Plus team will be able to action this request.
Once this is done, you can then generate a Private App Key in Shopify.
See the Private Apps Help article for additional information
Next, set up Gift Voucher syncing in Cin7. By default, voucher syncing is turned off. To set up voucher sync:
To complete the setup, you will need to enable Gift Voucher syncing at the POS.
Now you're good to go!
On your Shopify dashboard, you will see the Gift Vouchers tile which displays a list of your latest vouchers and a list of vouchers in Cin7 which have not been synced to Shopify.
Selecting Upload New Vouchers will create the gift cards in Shopify Plus. Selecting Download Vouchers will download all Shopify's vouchers into Cin7's gift voucher database.
When you fully redeem a Gift Voucher via Cin7's POS, the gift card in Shopify Plus will be marked as redeemed in Shopify automatically. If you partially redeem a Gift Voucher via Cin7's POS, the corresponding voucher will be reduced by the correct amount.
If a Gift Voucher is redeemed from your Shopify store, at the time of downloading the order to Cin7 the corresponding gift voucher will be marked as redeemed.
If the full value of the Gift Voucher is not redeemed, the original voucher will be marked as redeemed and a new Gift Voucher (with the same reference no.) with the remaining balance will be automatically generated in Cin7 and uploaded to Shopify Plus.