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Downloading Products from WooCommerce

Last updated 25/02/2021

How to download products from WooCommerce into Cin7.


Products can be downloaded from WooCommerce and imported into Cin7.

There are three situations that are relevant to this module:

  • You have no products in Cin7 and products in WooCommerce.
    In this situation, you will download products into Cin7 as detailed below.
  • You have some products in Cin7 and some in WooCommerce.
    In this situation, you will download products not already in Cin7 and match the rest as detailed below.
  • You have products in both Cin7 and WooCommerce.
    In this situation you will match products between the two systems.

Any products that don't already exist in Cin7 will be imported.

If there are some products that you do not want to import into Cin7, these can be manually removed during the download process using a spreadsheet.

Downloading Products

Before products can be downloaded during the import/match process, the products must first be published in WooCommerce.

To download products from WooCommerce into Cin7:

  1. Log in to Cin7 using an Administrator account.
  2. From the left navigation, select Integrations then WooCommerce.
  3. From the Dashboard, on the Product Status tile, click Download Products.
  4. Select Import Products Created Since Last Import or Import All Products and then wait for the sync to be completed.
  5. On the resulting confirmation page, select Next.
  6. Note if any products that were not successfully matched, and select Next.
  7. If there any products you do not wish to import, modify the list now. SelectNext.
  8. If you would like to check that the import will be completed successfully before making any real changes, selectTest.
  9. Select Import New Products to complete the process.

Fields Downloaded

The following product fields are downloaded from WooCommerce:

WooCommerce Field Cin7 Field Notes
Product Id   Used for matching products between Cin7 and WooCommerce
Variant Id   Used for matching variants between Cin7 and WooCommerce
Name Product Name  
Description Description  
  Stock Control Defaults to "FIFO"
Parent Product SKU Style Code  
Variant SKU Price Code  
Regular Price Retail Price  
Sale Price Special Price  
Weight Weight  
Option Names Option Label 1, 2, and 3  
Option Attributes Option 1, 2, and 3  
Product Tags Tags Limit 250 characters.
  Channels Set to the Cin7 WooCommerce module name.
Category 1 Category 1