Last updated 25/02/2021
Refunds in WooCommerce can be downloaded into Cin7 as Credit Notes.
By default, downloading credit notes is turned off. To set up this feature:
Refunds are downloaded at the same time as downloading orders. If there is a refund against an order in WooCommerce it will create a Credit Note in Cin7.
If the credit is marked as "restocked" in WooCommerce, it will download an open Credit Note in Cin7 so you can receive the stock at a later date; otherwise, it will download a completed Credit Note.
Syncing store credits between Cin7 and WooCommerce is not currently supported.
We really appreciate your feedback.