Last updated 22/10/2019
The integration with Amazon Seller can be configured to suit your business from the Settings page.
To locate the settings:
Ticking the Products checkbox will enable Products to be downloaded from Amazon Seller.
Simply explains that product downloads are switched on. To find out more about downloading products, please see Downloading Products from Amazon Seller.
Only products created after this date will be downloaded.
Ticking the Stock checkbox will enable stock to be updated from Cin7 to Amazon Seller.
When updating stock, only stock that has changed after this date will be updated. Simply leave this field alone at all times unless under special circumstances.
Get Stock Levels From
When updating stock levels, you can choose to only update stock levels from a particular branch.
Stock Levels To Update To Amazon
When updating stock levels, you can choose how to calculate the stock number to update.
|Stock available||Stock on hand minus open orders - i.e. stock you can dispatch without disappointing other customers.|
|Stock on Hand||The stock you have physically available, regardless of outstanding orders.|
|SOH Less Open Orders within 7 days of ETD||You may choose this if you can replenish stock within a week. The ETD must be entered for all outstanding orders for this to be accurate.|
|SOH Less Open Orders within 30 days of ETD||You may choose this if you can replenish stock within a month. The ETD must be entered for all outstanding orders for this to be accurate.|
Subtract Buffer Stock From Stock Levels
Add in buffer stock levels to ensure you never oversell.
Ticking the Orders checkbox will enable orders to be downloaded from Amazon Seller to Cin7.
When downloading orders, only orders that have been updated after this date and time will be downloaded. After orders are downloaded successfully, these fields will be changed automatically to the current date and time.
Download Orders When Order Status Is
You can determine at which status orders are downloaded by checking statuses from the list here. For instance, if only Unshipped is checked, only orders where the status is Unshipped will be downloaded.
If you use additional statuses within Amazon Seller, you can add them by clicking Add Custom Status (Optional). The status name must match exactly.
Auto Download Orders
Turn on the automatic download schedule:
We will check for orders at first every 5 minutes. If no orders are pulled down, we will wait a little longer - 10 minutes - before checking again. If nothing is found, we’ll wait 20 minutes before checking again and so on. At most, we'll check every 2 hours. If an order is downloaded, we’ll wait 5 minutes all over again.
Choose from the drop down when the schedule should start each day.
Auto Dispatch Orders
Cin7 can attempt to dispatch orders automatically upon download - this option is useful if you prefer to dispatch from the Amazon Seller module, and simply download orders for stock purposes only. This is not possible for those orders that have batch or serial numbers, or in cases when there is not enough stock.
Automatically Load BOMs for Kits
If you have a bill of materials (or BOM) assigned to your finished products, you can choose for the BOM to be expanded automatically when you download orders. This requires the finished product to have its Order Type set to 'Kit' in the product details.
Set the branch for all new Amazon Seller FBA orders to be downloaded into. The branch can be changed manually in a Sales Order before it is dispatched.
Route Branch by Country and Stock
Branches can be routed based on country, state, shipping options, and stock. See more information in the Branch Based Routing help file.
How To Create Or Assign A Customer From An Order
This option controls how customer records should be handled when orders are downloaded. The options allow you to match to existing contacts based on email address or ID.
You can also download all orders to one predefined contact, regardless of the customer's details in the original order. This may be useful if you do not wish your CRM to be filled by online customers.
|If Customer ID or email exists update customer or else insert new customer|
|If Customer ID or email exists do not update or else insert new customer|
|If Customer ID exists do not update else assign to selected customer|
|If email exists update customer else insert new customer|
|If email exists update customer else assign to selected customer|
|Assign to selected customer|
Assign To CRM Customer Group (Optional)
This option will assign new customer contacts in the CRM to a particular reporting group. Options are populated by the Customer Groups, which can be added in the Settings page.
Each order is downloaded to Cin7 individually. However when importing orders to your accounting software, you may not wish to import each order. This option allows you to batch invoices for accounting purposes.
|Allow batch invoices||This will leave the invoice date blank and an invoice number will not be generated until you fill it in manually or process a batch of payments.|
|Import Invoices Individually||This will add an invoice date and generate an invoice number for all new Amazon Seller orders.|
Order GL Account (Optional)
Choose an Alternative General Ledger account to apply to Amazon Seller orders. This will apply the Alternative GL Account at the order level.
Settings specific to the Amazon Seller module:
Download Merchant Fulfilled Orders Into This Branch
Set the branch for all new merchant fulfilled orders to be downloaded into. This should be different to the FBA Branch selected in Orders Settings.
Set a value from 1 to 30 to submit the fulfillment latency of all products upon uploading of stock.
Yes, Cin7 is capable of updating the tracking code on Amazon Seller.
In the settings, if the Auto Update Order Status is checked, Cin7 will be able to auto update the tracking code to Amazon Seller. This option will ensure all the orders, irrespective of the tracking code will be updated on the Amazon Seller.
Alternatively, if you click on Update Dispatched Orders, on the Amazon Seller Cin7 dashboard, Cin7 will update the tracking code along with other fields on Amazon Seller.