• Contents

Downloading Orders from Amazon Seller

Last updated 03/04/2017

This article outlines how to download orders from Amazon Seller into Cin7.

Overview


Orders in Amazon Seller can be downloaded into Cin7. You can refine what orders the integration downloads in the settings.

Products in downloaded orders will be matched to products in Cin7 using their SKU.

If you download an order containing a product with a SKU that cannot be matched to a Cin7 product code/SKU - perhaps because it is incorrect or it does not exist - the line item will still appear in the order, but the stock for this item will not be diminished.

It is therefore very important that your Product Codes/SKUs match Amazon Seller SKUs exactly.

Downloading Orders


To download orders:

  1. From the left navigation, select Integrations, then click on your Amazon Seller module.
  2. From the dashboard, on the Order Status tile, click Download Orders.

Cin7 will download all orders from Amazon Seller based on the criteria set up in the settings.

The orders will now appear in the Sales Orders module.

FAQs

How do Alternative Tax Rates work with Cin7 and Amazon Seller?

When downloading orders, the tax rate name from Amazon Seller matches to the name of an Alternative Tax Rate setup in Cin7.

Therefore if you have multiple tax rates in Amazon Seller, make sure to set up the equivalent rates, using the exact same name within Cin7.

If the names do not match, Cin7 will assume it is the default tax rate for your account.