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eBay Overview

Last updated 12/10/2017

Connect your Cin7 account with eBay to allow seamless order processing and inventory synchronization.

Overview


eBay "connects millions of buyers and sellers around the world, empowering people and creating economic opportunity for all."

Integrating Cin7 with eBay will allow you to:

  • Download Products
  • Download Sales
  • Update stock levels
  • Update order status
  • Download customers

Our integration has multiple settings that allow for detailed control of how Cin7 interacts with eBay.

Setup and Use


Setting up the integration requires signing in to eBay through Cin7. Please see Connecting Cin7 to eBay.

The Settings menu will refine how the integration operates, please see eBay Settings.

Downloading Orders is a key function of the integration. Downloading Orders allows you to easily dispatch orders from within Cin7. See Downloading Orders from eBay for more information.

Stock levels can also be updated to eBay. To do this, the products must exist in both Cin7 and eBay and their codes/SKUs must be matched. Please see Matching Products between Cin7 and eBay.

Once product codes are matched, stock levels can be synced easily at the press of a button. For more information see Updating Stock Levels in eBay.

It is also possible to update the status of orders in eBay from Cin7. Please see Updating Order Status in eBay.

FAQs

Is it possible to create products in Cin7 and push them to eBay?

Unfortunately, this is not possible due to the way that products are stored in eBay and Cin7.

Can Cin7 manage my eBay listings?

Cin7 is primarily designed to manage inventory and is not a listings manager. Our software simply downloads the sales when a listing is completed.

I cannot see eBay module under the Integrations menu.

In some cases, after adding the app, you will need to click the Refresh button at the bottom of the left navigation menu before the module will appear.