Last updated 15/03/2020
If you have products in both eBay and Cin7, and no products need be imported to either system, you'll simply need to match products to each other. The matching process allows Cin7 to update information like stock levels from Cin7 to eBay.
Matching is not necessary for downloading orders.
The matching process is really easy. Products will be loaded from eBay and matches will be made to products in Cin7 using based on the code/SKU. If the SKU on eBay does not match the code in Cin7, Cin7 will try to map the products based on matching barcodes. If both SKU or barcode do not match, the product will be available for custom mapping.
Once products are matched, you will also need to add the eBay channel to a product - see instructions below.
If you are unsure how you have matched products or you have matched a product to another product incorrectly you can view product matchings and delete matching as appropriate.
Deleting matchings does not affect products in either system, and you can rematch by following the process above if necessary.
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