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Zalora Overview

Last updated 10/07/2018

Connect your Cin7 account with Zalora Marketplace to allow seamless order processing and inventory synchronization.


Zalora is "the largest online fashion retailer in Southeast Asia. Sporting over 500 brands and thousands of products."

Zalora serves markets in Indonesia, Singapore, Malaysia, Philippines, Hong Kong, Taiwan, Brunei.

Integrating Cin7 with The Zalora will allow you to:

  • Download Sales Orders
  • Update stock levels
  • Update order status
  • Download customers
  • Download returns

Our integration has multiple settings that allow for detailed control of how Cin7 interacts with Zalora.

Setup and Use

Setting up the integration involves obtaining an API Key and Secret Key from Zalora Seller Center and entering them, along with your seller ID, into Cin7. Please see Connecting Cin7 to Zalora.

The Settings menu will refine how the integration operates, please see Zalora Settings.

Downloading Orders is a key function of the integration. Downloading Orders allows you to easily dispatch orders from within Cin7. See Downloading Orders from Zalora for more information.

Stock levels can also be updated to Zalora. To do this, the products must exist in both Cin7 and Zalora and their codes/SKUs must match. For more information see Updating Stock Levels in Zalora.

It is also possible to update the status of orders in Zalora from Cin7. Please see Updating Order Status in Zalora.


Is it possible to create products in Cin7 and push them to Zalora?

Unfortunately this is not possible due to the way that products are stored in Zalora and Cin7.

I cannot see the Zalora module under the Integrations menu.

In some cases, after adding the app, you will need to click the Refresh button at the bottom of the left navigation menu before the module will appear.