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Supplier Initiated Order Change

Last updated 16/08/2017

This article explains how to process a Supplier Initiated Order Change with the Iconic.

Processing a Full Accepted Order


Importing Order

A Purchase Order arrives from The Iconic and is imported automatically as a Sales Order. This generates a control that is sent back to The Iconic to acknowledge that the order has been received.

You Initiate a Change Replace

It is possible to make a number of changes to an order rather than accepting it in full. To change an order, open it from the Sales Order module.

You can make any of the following changes:

  • Increase or decrease the quantity ordered.
  • Increase or decrease the price provided.
  • Cancel the order of an item by changing the quantity to 0.
  • Backordering the item using Cin7's backorder process.

Once the changes have been completed:

  1. Click Save to Admin.
  2. Change the EDI Status to Send Order Acceptance Now.
  3. Click Save & Back To List.
  4. Note the delivery and cancellation dates for the order.
  5. From the left navigation, click Integrations and then The Iconic.
  6. Under Export you will see an order response waiting. Click Export to send a response to The Iconic.

The order will now be updated.

The Iconic Send Back an Order Update

The Iconic will acknowledge the order changes and will send an update, and this will update the existing Sales Order in Cin7. This generates a control that is sent back to The Iconic to acknowledge that the order has been received.

To accept the modified order:

  1. From the Sales Order Admin page, confirm that you can fulfill the order.
  2. Change the EDI Status to Send Order Acceptance Now.
  3. Click Save & Back To List.
  4. From the left navigation, click Integrations and then The Iconic.
  5. Under Export you will see an order response waiting. Click Export to send a Full Accepted response to The Iconic.
Sending ASN

Upon picking the order, make sure to enter the following:

  • Tracking Number.
  • Carrier.
  • Full Dispatched Date.
  • Generate SSCC No's.

From the Sales Order Admin page, change to EDI Status to Transfer ASN Now.

To send the ASN:

  1. From the left navigation, click Integrations and then The Iconic.
  2. Under Export you will see an ASN waiting. Click Export to send the ASN to The Iconic.
Sending Invoice

To send an invoice:

  1. Locate the Sales Order in the Sales Order module.
  2. Hover over the cog icon and click Admin to go to the Sales Order Admin page.
  3. Change the EDI Status to Transfer Invoice Now.
  4. From the left navigation, click Integrations and then The Iconic.
  5. Under Export you will see an Invoice waiting. Click Export to send an invoice to The Iconic.