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Setting Up a Webhook in Mailchimp

Last updated 30/09/2020

Subscribes and Unsubscribes can be synced to Cin7 automatically using a webhook.


The Cin7 webhook allows Cin7 to receive unsubscribe and subscribe events as they happen in real-time. There are two steps to setting this up: Copying the webhook from Cin7, and adding it to your Mailchimp account.

NOTE:  Mailchimp will not show as an integration on your main dashboard.


To set up a webhook, first retrieve the URL from Cin7:

  1. While logged in as an Administrator, select your username in top right corner.
  2. Select Settings.
  3. From the integrations menu, select Mailchimp.
  4. Copy the URL from the WebHook box to the clipboard.

Next, add the copied webhook to your Mailchimp Account:

  1. From the lists page, select Settings and then select Webhooks.
  2. Select Create New Webhook.
  3. In the Callback URL field, paste the webhook you copied from Cin7.
  4. Select Subscribes and Unsubscribes from the list of events.
  5. Select Save.