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ID: 7017
Updated 1/30/2017 1:37:29 AM

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Cash Out

Customers can request 'cash out' - this article explains how this should work.

Overview

You may give customers cash out of the till in return for a card payment of the same amount at the time of a transaction - commonly referred to as 'Cash Out'.

Cin7 has a setting for this, but you must first ask the support team to switch it on for you.

Processing a Cash Out Request

To process a request for cash:

  1. Process a sale as usual.
  2. Click PAY.
  3. Click Cash Out.
  4. Enter the amount of cash the customer would like in the Cash Out box.
    Note that the total to pay increases.
  5. Enter the payment type, typically 'card'.
  6. An alert will prompt you to give the cash due.