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Reprinting or Emailing a Receipt

Last updated 30/10/2020

Receipts can be printed twice or emailed to a customer.

Reprinting a Receipt


When a sale is made a receipt will be printed automatically. If you would like to print another copy of the receipt:

  1. Once a transaction has completed, select Re-Print from the main POS screen.
  2. Select Print (Ctrl+P).
  3. Select Print.

A copy of the previous sale will be printed.

To print a copy of an older transaction:

  1. Select on the menu icon, top left, and from the Sales section, select List Sales.
  2. Find the transaction to be printed, and select its Ref.
  3. In the next screen, select on Receipt.
  4. Select Print.

Emailing a Receipt


You may prefer to email a receipt to a customer. The process is similar to above:

  1. Once a transaction has completed, select Re-Print from the main POS screen.
  2. Enter an email address in the field to the left of the Email field.
  3. Select Email.
    An email will be sent from the address specified in the settings.

To email an older transaction:

  1. Select the menu icon, top left, and from the Sales section, select List Sales.
  2. Find the transaction to be printed, and select its Ref.
  3. In the next screen, under the templates menu, select Order Receipt.
  4. Review the copy, then select Send Email.

 You can also automate the sending of receipts; see POS Settings article for additional details.