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Adding a Customer to a Sale

Last updated 30/09/2020

How to store store a customer against each sale.

Adding a new Customer


Add a customer to a transaction to track the customer's buying history, record credit notes or gift vouchers, and add them to mailing lists. Customers created from the POS are synced with Cin7's backend.

To add a new customer to a sale:

  1. Make a transaction as usual.
  2. In the Customers section below the product grid, select New.
  3. Enter contact details into the form that opens.
    First Name or Company are the only required fields.
  4. Select Save and Enter to POS.
    The customer will be added to the transaction.

Adding an existing customer


There are two ways to add an existing customer into a sale. To quickly search for the customer:

  1. Add products to the sale as usual.
  2. Begin typing the customer's name in the Customers box.
  3. Select the Customer when they appear.
    The customer will be added to the transaction, and details of gift vouchers, credit notes, and transaction history will appear below.

You can also find the customer in the customer list:

  1. Select the Customers button.
  2. In the new tab that opens, search for the customer from the Keyword box.
  3. Select the customer to view their details.
  4. Select Save and Enter to POS.
    The customer will be added to the transaction.

Editing a Customer


You can edit customer's details at any time:

  1. Select the Customers button.
  2. In the new tab that opens, search for the customer from the Keyword box.
  3. Select the customer to view their details.
  4. Make any changes necessary.
  5. Select Back to save the changes and go back to the POS
    - or -
    Select Save to save the changes but remain on the same screen.