Updates
Contact Support
Status

help.cin7.com
Videos
Questions
Updates
Blog
Status

Premium Support

NZ +64 (9) 889 7150
AU +61 (2) 8074 2988
US +1 (425) 7288717
UK +44 (20) 3519 9886

Get premium support

Contact Support

Point of Sale
Core Modules
Integrations
Developer

Sales

Making a Sale
Parking a Sale
Cancelling a Sale
Adding a Customer to a Sale
Adding Comments to a Sale
Selling a Fashion Product
Selling a Product with Batch Numbers
Selling a Product with Serial Numbers
Selling a Product with Alternative UOM
Applying Discounts

Returns

Returning Products with a Receipt
Returning Products without a Receipt
Returning and Exchanging Products
Viewing a list of returns
Returning Faulty Products or Returning without a Product
Issuing and Redeeming Store Credits

Laybys

Creating a Layby
Adding Payments or Completing Laybys
Searching Laybys and Viewing Remaining Balances
Cancelling or Voiding a Layby

Setup and Settings

POS Settings
Setting up the POS
Allocating POS Numbers
Setting up Gift Vouchers
Importing Gift Vouchers and Store Credits
Adding POS Tabs
Using Multiple Tax Rates in the POS
Setting Up Loyalty Rewards
Setting Up POS Payments
Accounting for Gift Vouchers

General Usage

Logging in to the POS
Switching between Users in the POS
Syncing Settings
Completing a POS Transaction without Stock
Printing a Label
Deleting an Offline and Parked Sale
Printing a Gift Receipt
Opening the Cash Drawer / Making a No Sale
View a Customer's Activity Report
Cash Out

Quotes, Transfers and Purchases

Quotes in the POS
Branch Transfers in the POS
Purchases in the POS

Receipt Printers, Cash Drawers and Scanners

Epson TM-m30
Cash Drawers
Scanners

Card Machines and Payment Gateways

Setting up PC-EFTPOS
Setting up DPS
Setting up Tyro
Setting up Dejavoo
Setting up Afterpay

CRM

Basics
General
Import and Export
Settings and Reference

Products

Basics
Administration
Barcodes and Labels
Importing, Exporting and Updating
Settings and Reference

Purchases

Basics
Emailing
Landed Costs
Settings and Reference
Purchase Planning
Importing and Exporting

Sales

Basics
Settings and Reference
Emailing and Bulk Actions
Cost of Goods Sold
Advanced Features
Importing and Exporting

Stock

Stocktake
General
Adjustments

Credits

Credit Notes
Supplier Credit Notes
Return and Exchange

Branches & Locations

Branches
Locations

Quotes

Basics
Settings and Reference

Reports

Basics

Consignments

Customer Consignments
Supplier Consignments

Label Printing

Label Printing
Label Printers

Administration

Account Details
General Setup
General Information
Using Cin7

Pick 'n' Pack

Setup and Settings
Using the Pick 'n' Pack

B2B

General
Administration
Configuring your B2B Site

Production

Production Basics
Production Advanced
Settings & Reference
Importing and Exporting

Payment Portal

Overview
Payment Portal Best Practices
Setup and Settings
Payment Gateways
Payment Reconciliation

Accounting

Xero V1
Quickbooks Online V1
Quickbooks Enterprise

ecommerce

Shopify
WooCommerce
Magento 1.x
Magento 2.0
BigCommerce
Neto

Marketplaces

Amazon Seller
eBay
Etsy
The Iconic Marketplace
Walmart Marketplace
NuORDER
JOOR
Newegg
Brandscope
Zalora

Shipping

StarShipIT
ShipStation
Shiptheory

Sales and Marketing

Capsule
MailChimp
Salesforce

Retailers and Suppliers

EDI
The Iconic

3PL

3PL

Setting up Branch Based Routing for eCommerce and Marketplaces

Cin7 Help
Point of Sale
Sales
Cancelling a Sale

Sales

Contents

Cancelling a Sale

Last updated 16/08/2017

You can cancel a sale at any stage.

To cancel a sale:

Click Cancel Order.
Click OK to confirm.

No record of the sale will be kept.

Was this page helpful?

Sorry about that!

Please note this form is not submitted to the support team - you can Contact Support here.

What improvements can we make? *

Enter your email address to be notified of any changes to this document (optional). If you require an answer to a specific question, please contact support instead.

Thanks!

We really appreciate your feedback.

Documentation
POS
Core Modules
Integration Apps
Developer

Cin7 Home
How Cin7 Works
Features Overview
Integrations & Add-ons
Pricing
Become a Partner

Premium Support
NZ: +64 (9) 889 7150
AU: +61 (2) 8074 2988
US: +1 (425) 7288717
UK: +44 (20) 3519 9886
Standard Support
Submit a Case

Cin7 Help
Blog
Questions
Status
Updates
Videos

Copyright © CIN7 2018
www.cin7.com