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Point of Sale
Core Modules
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Sales

Making a Sale
Parking a Sale
Cancelling a Sale
Adding a Customer to a Sale
Adding Comments to a Sale
Selling a Fashion Product
Selling a Product with Batch Numbers
Selling a Product with Serial Numbers
Selling a Product with Alternative UOM
Applying Discounts

Returns

Returning Products with a Receipt
Returning Products without a Receipt
Returning and Exchanging Products
Viewing a list of returns
Returning Faulty Products or Returning without a Product
Issuing and Redeeming Store Credits

Laybys

Creating a Layby
Adding Payments or Completing Laybys
Searching Laybys and Viewing Remaining Balances
Cancelling or Voiding a Layby

Setup and Settings

POS Settings
Setting up the POS
Allocating POS Numbers
Setting up Gift Vouchers
Importing Gift Vouchers and Store Credits
Adding POS Tabs
Using Multiple Tax Rates in the POS
Setting Up Loyalty Rewards
Setting Up POS Payments
Accounting for Gift Vouchers - Xero

General Usage

Logging in to the POS
Switching between Users in the POS
Syncing Settings
Completing a POS Transaction without Stock
Printing a Label
Deleting an Offline and Parked Sale
Printing a Gift Receipt
Opening the Cash Drawer / Making a No Sale
View a Customer's Activity Report
Cash Out

Quotes, Transfers and Purchases

Quotes in the POS
Branch Transfers in the POS
Purchases in the POS

Receipt Printers, Cash Drawers and Scanners

Epson TM-m30
Cash Drawers
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Card Machines and Payment Gateways

Setting up PC-EFTPOS
Setting up DPS
Setting up Tyro
Setting up Dejavoo

CRM

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Settings and Reference

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Basics
Administration
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Purchases

Basics
Landed Cost
Emailing
Settings and Reference
Purchase Planning
Importing and Exporting
Landed Costs Legacy

Sales

Basics
Settings and Reference
Emailing and Bulk Actions
Cost of Goods Sold
Advanced Features
Importing and Exporting

Stock

Stocktake
General
Adjustments

Credits

Credit Notes
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Return and Exchange

Branches & Locations

Branches
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Quotes

Basics
Settings and Reference

Reports

Basics

Consignments

Customer Consignments
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Label Printing

Label Printing
Label Printers

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Account Details
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Pick 'n' Pack

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B2B

General
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Configuring your B2B Site

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Payment Portal

Overview
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Accounting

Xero Legacy
Xero
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ecommerce

Shopify
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JOOR
Newegg
Brandscope
Zalora

Shipping

StarShipIT
ShipStation
Shiptheory

Sales and Marketing

Capsule
MailChimp
Salesforce

Retailers and Suppliers

EDI
The Iconic

3PL

3PL

Setting up Branch Based Routing for eCommerce and Marketplaces

Cin7 Help
Point of Sale
Sales
Cancelling a Sale

Sales

Contents

Cancelling a Sale

Last updated 16/08/2017

You can cancel a sale at any stage.

To cancel a sale:

Click Cancel Order.
Click OK to confirm.

No record of the sale will be kept.

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