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Cin7 Help
Questions
Questions
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1
Votes
Why am I receiving this error message "Account code or ID must be specified"?
1
Votes
Why am I receiving the following error message "The total debits ($0.00) must equal total credits (-$0.00)"?
1
Votes
Why am I receiving this error message "'Oops’ error while importing Adjustments Journal to Xero"?
7
Votes
Are you aware of the Shopify API update?
Shopify
API
10
Votes
How frequently are orders downloaded from external integrations?
Integrations
Shopify
Sales Order
100
Votes
Why am I receiving a 401/Oops error when trying to import transactions to Quickbooks Online?
accounting
QuickBooks
QBO
Error
Troubleshoot
1
Votes
Sell Through report average monthly sales calculation
Reports
Sales
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Average
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Avg.
Sell Through
Avg. Sales Qty Based on Input Dates - Current Branch
1
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Sales Forecasting report algorithm
Reports
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Sales
1
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Size Packs
Size
product
pack
packs
size
size grid
1
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How do I lodge a ticket/query with Cin7 Support?
5
Votes
What can I do if I have offline orders on my POS that I can't sync?
POS
Offline Orders
11
Votes
Why am I receiving the following error 'Zero value transactions are not sent to Xero. Set the Xero Status to 'Do Not Import''
stock adjustment
Error
xero
2
Votes
How can I apply a percentage discount to a group of customers?
CRM
Sales
Promotional Matrix
2
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Why am I receiving an empty response via the API for some products?
API
2
Votes
Is it possible to get the branches via the API?
API
1
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100
Votes
Why am I receiving a 401/Oops error when trying to import transactions to Quickbooks Online?
accounting
QuickBooks
QBO
Error
Troubleshoot
24
Votes
What is the difference between the Historic Valuation Report and the Stock On Hand Xero Reconciliation report?
xero
QuickBooks
accounting
Stock
23
Votes
How do I clear the cache and cookies on the browser?
Administration
Sales
Purchase Order
Production
20
Votes
My inventory balance does not match Cin7's inventory balance. What do I do?
accounting
xero
19
Votes
What is the difference between Stock on Hand Xero Reconciliation Report and Historic Stock Valuation Report?
accounting
xero
14
Votes
Can I update an invoice in Xero from Cin7?
accounting
xero
11
Votes
Why am I receiving the following error 'Zero value transactions are not sent to Xero. Set the Xero Status to 'Do Not Import''
stock adjustment
Error
xero
10
Votes
How frequently are orders downloaded from external integrations?
Integrations
Shopify
Sales Order
9
Votes
What does applied stock mean?
9
Votes
What causes the discrepancy between my Stock On Hand value in Cin7 and Xero ?
xero
Stock
accounting
8
Votes
Can I import stock adjustments with $0.00 into Xero?
xero
stock adjustment
7
Votes
How do I import orders via a spreadsheet?
Sales
Purchase Order
imports
7
Votes
Why am I getting "Invoice not of valid status for modification" error when trying to import a transaction to Xero?
Xero
Import Sales Order into Xero
7
Votes
Why is the Sales Order showing as not paid in Xero but Paid in Cin7?
xero
QuickBooks
accounting
Payments
7
Votes
Why do the Sales Reports show a different COGS value to the Xero/QBO COGS Break-down report?
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