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Cin7 Help
Questions
Questions
Recent
Popular
2
Votes
Why are order confirmation emails not getting delivered to customers?
Email
1
Votes
How do I clear the cache and cookies on an iPad?
POS
3
Votes
Where can I find a breakdown of the COGS Manual Journal that was sent to Xero?
xero
accounting
Cost of Goods Sold
Cost
7
Votes
How do I know which transactions are included in the batch invoice sent to Xero?
Batch invoice
Individual invoice number
POS
Reconciliation
1
Votes
I am receiving the following error in Joor, "UPC code not found". How do I rectify this?
integrations
joor
matching products
7
Votes
After importing an order from Cin7 into Xero, can we see which payment method was used?
Batch invoice
cash sales reconciliation
4
Votes
I have "account number" for contacts in Xero. Can I also add it to contacts in Cin7?
Account number
CRM
5
Votes
Why does the payment information from Xero not populate in the Sales Order.
update paid invoice
payment information in sales order
2
Votes
Can I apply an Alternative GL Account to the Discount box in a Sales Order?
2
Votes
Why am I receiving the following Xero error when importing Sales Orders to Xero? 'Orders: Xml for post data was invalid, '', hexadecimal value 0x15, is an invalid character. Line 45, position 15.'
Xero
Xero integration
Error
1
Votes
Can I filter by channel in the Sales Order list page?
Sales Order
Channel
2
Votes
Why am I receiving the following error 'Email Address does not conform to the syntax rules of RFC 822. Supplied value:' when importing contacts?
Xero integration
accounting
6
Votes
Why am I receiving a Duplicate Document error when trying to import Credit Notes?
QuickBooks
accounting
Error
5
Votes
Why am I receiving the following error 'A Manual Journal must contain at least 2 lines' when importing Stock Adjustments?
5
Votes
Do Alternative GL Accounts override my default account setup?
Level of priority
Alternative GL account
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100
Votes
Why am I receiving a 401/Oops error when trying to import transactions to Quickbooks Online?
accounting
QuickBooks
QBO
Error
Troubleshoot
24
Votes
What is the difference between the Historic Valuation Report and the Stock On Hand Xero Reconciliation report?
xero
QuickBooks
accounting
Stock
23
Votes
How do I clear the cache and cookies on the browser?
Administration
Sales
Purchase Order
Production
20
Votes
My inventory balance does not match Cin7's inventory balance. What do I do?
accounting
xero
19
Votes
What is the difference between Stock on Hand Xero Reconciliation Report and Historic Stock Valuation Report?
accounting
xero
14
Votes
Can I update an invoice in Xero from Cin7?
accounting
xero
11
Votes
Why am I receiving the following error 'Zero value transactions are not sent to Xero. Set the Xero Status to 'Do Not Import''
stock adjustment
Error
xero
10
Votes
How frequently are orders downloaded from external integrations?
Integrations
Shopify
Sales Order
9
Votes
What does applied stock mean?
9
Votes
What causes the discrepancy between my Stock On Hand value in Cin7 and Xero ?
xero
Stock
accounting
8
Votes
Can I import stock adjustments with $0.00 into Xero?
xero
stock adjustment
7
Votes
How do I import orders via a spreadsheet?
Sales
Purchase Order
imports
7
Votes
Why am I getting "Invoice not of valid status for modification" error when trying to import a transaction to Xero?
Xero
Import Sales Order into Xero
7
Votes
Why is the Sales Order showing as not paid in Xero but Paid in Cin7?
xero
QuickBooks
accounting
Payments
7
Votes
Why do the Sales Reports show a different COGS value to the Xero/QBO COGS Break-down report?
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