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Cin7 Help
Questions
Questions
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Popular
3
Votes
How do I prevent users from seeing certain things?
Users
Permissions
Configuration
Creating Users
2
Votes
How do I access a locked admin account?
Administration
Password
2
Votes
I've created a promotion for my customer, but it's not working?
Administration
Promotional Matrix
6
Votes
How do I reset my forgotten admin password?
Administration
Password
4
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How do I track product sales?
Products
3
Votes
Sales dispatched from the POS do not have an invoice date?
POS
1
Votes
How do I reconcile a refund?
Refunds
1
Votes
Is it possible to send a bulk email for B2B login details?
CRM
B2B
0
Votes
Is it possible to use Cin7 gift vouchers on Shopify?
Shopify
Gift Vouchers
2
Votes
How do I see the landed cost of each product for my Purchase Order?
Purchase Order
Report
2
Votes
Can I change a document template from portrait to landscape?
Administration
Documents
3
Votes
Can I login to Cin7 on multiple devices concurrently?
Security
Administration
2
Votes
Sales Orders not appearing in Shipstation module
Shipstation
Sales
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100
Votes
Why am I receiving a 401/Oops error when trying to import transactions to Quickbooks Online?
accounting
QuickBooks
QBO
Error
Troubleshoot
24
Votes
What is the difference between the Historic Valuation Report and the Stock On Hand Xero Reconciliation report?
xero
QuickBooks
accounting
Stock
23
Votes
How do I clear the cache and cookies on the browser?
Administration
Sales
Purchase Order
Production
20
Votes
My inventory balance does not match Cin7's inventory balance. What do I do?
accounting
xero
19
Votes
What is the difference between Stock on Hand Xero Reconciliation Report and Historic Stock Valuation Report?
accounting
xero
14
Votes
Can I update an invoice in Xero from Cin7?
accounting
xero
11
Votes
Why am I receiving the following error 'Zero value transactions are not sent to Xero. Set the Xero Status to 'Do Not Import''
stock adjustment
Error
xero
10
Votes
How frequently are orders downloaded from external integrations?
Integrations
Shopify
Sales Order
9
Votes
What does applied stock mean?
9
Votes
What causes the discrepancy between my Stock On Hand value in Cin7 and Xero ?
xero
Stock
accounting
8
Votes
Can I import stock adjustments with $0.00 into Xero?
xero
stock adjustment
7
Votes
How do I import orders via a spreadsheet?
Sales
Purchase Order
imports
7
Votes
Why am I getting "Invoice not of valid status for modification" error when trying to import a transaction to Xero?
Xero
Import Sales Order into Xero
7
Votes
Why is the Sales Order showing as not paid in Xero but Paid in Cin7?
xero
QuickBooks
accounting
Payments
7
Votes
Why do the Sales Reports show a different COGS value to the Xero/QBO COGS Break-down report?
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