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Cin7 Help
Questions
Questions - Products
Recent
Popular
4
Votes
How can I share products between my two companies?
Product Share
Products
Product Import
Product Export
Share
Product
1
Votes
What do the fields beside the product options mean?
Products
Smart Buyer
Reports
1
Votes
Will unticking a channel hide my product in Shopify?
Shopify
Products
1
Votes
Can I search by size codes in the Products module?
Products
Size Code
2
Votes
How can I have promo matrices apply to UOM's?
Promotional Matrix
Products
UOM
Alternative Units of Measure
1
Votes
Can I upload different product variants with the same option name to Shopify?
Shopify
Products
Product Options
1
Votes
I am not able to see the stock levels of the products at other branches
Products
3
Votes
I can't adjust my FIFO
Products
Sales Order
adjustments
1
Votes
The stock levels are not matching what can the cause be?
Products
1
Votes
Can we add additional column in the Products main page columns?
Products
1
Votes
Is it possible to set a custom Minimum Character Length for Labels?
Products
Labels
Name Length
1
Votes
How do I sort my product categories alphabetically?
Products
Product Category
Sort
1
Votes
How does the auto dispatch batches as FIFO functionality work?
Batch
FIFO
Products
3
Votes
Why is the cost of the BOM not reflecting correctly on the products list page?
BOM
Cost
Products
Edit BOM
1
Votes
Why can't I have a second special price tier?
Products
Price Tier
2
Votes
How can I stop the B2B from accepting orders for products with no stock?
B2B
Stock Levels
Products
1
Votes
How can I enter color variations of FIFO products into sales orders more quickly?
Products
Sales Orders
1
Votes
How come my virtual stock is not getting update?
Products
2
Votes
How do I enable Virtual Stock and see the Virtual Stock levels
Products
1
Votes
How do I set a Set Price Below Price Tier for UOM
Products
7
Votes
Can I assign products to multiple groups of [Category 1, Category 2 etc.] in bulk?
Products
Product Category
Bulk Updating Products
4
Votes
Can I add additional sizes to the Size Grid for a specific Product Style?
SKU Range
Fashion
Products
2
Votes
Is Cin7 able to alert us when there is insufficient stock to fulfill an order?
Products
1
Votes
Why won't my WooCommerce products map successfully?
Integrations
WooCommerce
Products
Mapping
1
Votes
Why can't I sell a batch product through the POS with no stock?
POS
Batch
Products
FIFO
1
Votes
Why are stock levels not syncing correctly with Magento?
Magento
Products
Stock
3
Votes
Why were some products not imported from the bulk import file?
Products
1
Votes
Why does the Bulk Upload product image tool freeze after first few images?
Products
1
Votes
How can I resolve the "String or binary data would be truncated. The statement has been terminated." error?
Products
2
Votes
Can UOMs support multiple price tiers?
Products
Sales
UOM
2
Votes
How can I make a product not available for sale?
Products
POS
3
Votes
How can I remove product images?
Products
Images
1
Votes
Can we update product description from Cin7 to Shopify?
Shopify
Products
7
Votes
When clicking on 'Stock Avail', I am getting a error and cannot access the Stock Available figures.
Products
Sales Order
Purchase Order
Error
Stock Available Error
2
Votes
Is it possible to separate out the variants in Shopify to create a new product after creating them in Cin7?
Shopify
Products
1
Votes
How do I track batch products when completing a stocktake?
Products
Stock
2
Votes
Why is the COGS in my Credit Note not matching the COGS on the Sales Order?
Products
Credit Note
3
Votes
Why is my stock not moving after I complete a branch transfer?
Branch Transfer
Products
3
Votes
Can I change my products from FIFO to Batch and vice-versa?
Products
Stock Type
2
Votes
Why is the special price not being applied?
Products
Price
2
Votes
Why is my product cost not being updated?
Products
Cost
2
Votes
How can I modify the cost so that my Cost of Goods is correct?
Products
Cost
3
Votes
Why are my stock level not correct?
Products
Branch Transfer
4
Votes
How do I track product sales?
Products
7
Votes
When clicking on 'Stock Avail', I am getting a error and cannot access the Stock Available figures.
Products
Sales Order
Purchase Order
Error
Stock Available Error
7
Votes
Can I assign products to multiple groups of [Category 1, Category 2 etc.] in bulk?
Products
Product Category
Bulk Updating Products
4
Votes
How do I track product sales?
Products
4
Votes
Can I add additional sizes to the Size Grid for a specific Product Style?
SKU Range
Fashion
Products
4
Votes
How can I share products between my two companies?
Product Share
Products
Product Import
Product Export
Share
Product
3
Votes
Why are my stock level not correct?
Products
Branch Transfer
3
Votes
Can I change my products from FIFO to Batch and vice-versa?
Products
Stock Type
3
Votes
Why is my stock not moving after I complete a branch transfer?
Branch Transfer
Products
3
Votes
How can I remove product images?
Products
Images
3
Votes
Why were some products not imported from the bulk import file?
Products
3
Votes
Why is the cost of the BOM not reflecting correctly on the products list page?
BOM
Cost
Products
Edit BOM
3
Votes
I can't adjust my FIFO
Products
Sales Order
adjustments
2
Votes
How can I modify the cost so that my Cost of Goods is correct?
Products
Cost
2
Votes
Why is my product cost not being updated?
Products
Cost
2
Votes
Why is the special price not being applied?
Products
Price
2
Votes
Why is the COGS in my Credit Note not matching the COGS on the Sales Order?
Products
Credit Note
2
Votes
Is it possible to separate out the variants in Shopify to create a new product after creating them in Cin7?
Shopify
Products
2
Votes
How can I make a product not available for sale?
Products
POS
2
Votes
Can UOMs support multiple price tiers?
Products
Sales
UOM
2
Votes
Is Cin7 able to alert us when there is insufficient stock to fulfill an order?
Products
2
Votes
How do I enable Virtual Stock and see the Virtual Stock levels
Products
2
Votes
How can I stop the B2B from accepting orders for products with no stock?
B2B
Stock Levels
Products
2
Votes
How can I have promo matrices apply to UOM's?
Promotional Matrix
Products
UOM
Alternative Units of Measure
1
Votes
How do I track batch products when completing a stocktake?
Products
Stock
1
Votes
Can we update product description from Cin7 to Shopify?
Shopify
Products
1
Votes
How can I resolve the "String or binary data would be truncated. The statement has been terminated." error?
Products
1
Votes
Why does the Bulk Upload product image tool freeze after first few images?
Products
1
Votes
Why are stock levels not syncing correctly with Magento?
Magento
Products
Stock
1
Votes
Why can't I sell a batch product through the POS with no stock?
POS
Batch
Products
FIFO
1
Votes
Why won't my WooCommerce products map successfully?
Integrations
WooCommerce
Products
Mapping
1
Votes
How do I set a Set Price Below Price Tier for UOM
Products
1
Votes
How come my virtual stock is not getting update?
Products
1
Votes
How can I enter color variations of FIFO products into sales orders more quickly?
Products
Sales Orders
1
Votes
Why can't I have a second special price tier?
Products
Price Tier
1
Votes
How does the auto dispatch batches as FIFO functionality work?
Batch
FIFO
Products
1
Votes
How do I sort my product categories alphabetically?
Products
Product Category
Sort
1
Votes
Is it possible to set a custom Minimum Character Length for Labels?
Products
Labels
Name Length
1
Votes
Can we add additional column in the Products main page columns?
Products
1
Votes
The stock levels are not matching what can the cause be?
Products
1
Votes
I am not able to see the stock levels of the products at other branches
Products
1
Votes
Can I upload different product variants with the same option name to Shopify?
Shopify
Products
Product Options
1
Votes
Can I search by size codes in the Products module?
Products
Size Code
1
Votes
Will unticking a channel hide my product in Shopify?
Shopify
Products
1
Votes
What do the fields beside the product options mean?
Products
Smart Buyer
Reports
Need more help?
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