logo
  • Updates
  • Contact Support
  • Status
  • help.cin7.com
  • Videos
  • Questions
  • Updates
  • Blog
  • Status

Premium Support

  • NZ +64 (9) 889 7150
  • AU +61 (2) 8074 2988
  • US +1 (509) 413 0024
  • UK +44 (20) 3519 9886
Contact Support
  • Point of Sale
  • Core Modules
  • Integrations
  • Developer
Sales
  • Making a Sale
  • Parking a Sale
  • Cancelling a Sale
  • Adding a Customer to a Sale
  • Adding Comments to a Sale
  • Selling a Fashion Product
  • Selling a Product with Batch Numbers
  • Selling a Product with Serial Numbers
  • Selling a Product with Alternative UOM
  • Applying Discounts
Returns
  • Returning Products with a Receipt
  • Returning Products without a Receipt
  • Returning and Exchanging Products
  • Viewing a list of returns
  • Returning Faulty Products or Returning without a Product
  • Issuing and Redeeming Store Credits
Laybys
  • Creating a Layby
  • Adding Payments or Completing Laybys
  • Searching Laybys and Viewing Remaining Balances
  • Cancelling or Voiding a Layby
Setup and Settings
  • POS Settings
  • Setting up the POS
  • Allocating POS Numbers
  • Setting up Gift Vouchers
  • Importing Gift Vouchers and Store Credits
  • Adding POS Tabs
  • Using Multiple Tax Rates in the POS (US only)
  • Setting Up Loyalty Rewards
  • Setting Up POS Payments
  • Accounting for Gift Vouchers - Xero
General Usage
  • Logging in to the POS
  • Switching between Users in the POS
  • Syncing Settings
  • Completing a POS Transaction without Stock
  • Printing a Label
  • Deleting an Offline or a Parked Sale
  • Printing a Gift Receipt
  • Opening the Cash Drawer / Making a No Sale
  • View a Customer's Activity Report
  • Cash Out
Quotes, Transfers and Purchases
  • Quotes in the POS
  • Branch Transfers in the POS
  • Purchases in the POS
Receipt Printers, Cash Drawers and Scanners
  • Epson TM-m30
  • Cash Drawers
  • Scanners
Card Machines and Payment Gateways
  • Setting up PC-EFTPOS
  • Setting up Windcave
  • Setting up Tyro
  • Setting up Dejavoo
  • Setting up Afterpay
  • How to fix PC-EFTPOS connection issue
CRM
  • Basics
  • General
  • Import and Export
  • Settings and Reference
Products
  • Basics
  • Administration
  • Barcodes and Labels
  • Importing, Exporting and Updating
  • Settings and Reference
Purchases
  • Basics
  • Landed Cost
  • Emailing
  • Settings and Reference
  • Purchase Planning
  • Importing and Exporting
  • Landed Costs Legacy
Sales
  • Basics
  • Settings and Reference
  • Emailing and Bulk Actions
  • Cost of Goods Sold
  • Advanced Features
  • Importing and Exporting
Stock
  • Stocktake
  • General
  • Adjustments
  • Advanced Stock Allocation
Credits
  • Credit Notes
  • Supplier Credit Notes
  • Return and Exchange
Branches & Locations
  • Branches
  • Locations
Quotes
  • Basics
  • Settings and Reference
Insights
Consignments
  • Customer Consignments
  • Supplier Consignments
Label Printing
  • Label Printing
  • Label Printers
Administration
  • Account Details
  • General Setup
  • General Information
  • Using Cin7
B2B Online Stores
  • Getting started
  • Creating a B2B Online Store
  • B2B Online Store experience
Warehouse Management
  • Warehouse Management overview
  • Using the Warehouse Management app
Pick 'n' Pack
  • Setup and Settings
  • Using the Pick 'n' Pack
Legacy Online B2B
  • General
  • Administration
  • Configuring your Legacy Online B2B Site
Production
  • Production Basics
  • Production Advanced
  • Settings & Reference
  • Importing and Exporting
Payment Portal
  • Overview
  • Payment Portal Best Practices
  • Setup and Settings
  • Payment Gateways
  • Payment Reconciliation
  • Consolidated Payments
Automation Bots
  • Sales
  • Intercompany
  • Operations
  • Accounting & Admin
  • Dashboard and General Settings
  • Purchasing
Accounting
  • Xero
  • QuickBooks Online
  • QuickBooks Desktop
Ecommerce
  • Shopify
  • WooCommerce
  • Magento 1.x
  • Magento 2.0
  • BigCommerce
  • Neto
  • Square
Marketplaces
  • Amazon Seller
  • eBay
  • Etsy
  • The Iconic Marketplace
  • Walmart Marketplace
  • NuORDER
  • JOOR
  • Newegg
  • Brandscope
  • Zalora
Shipping
  • Starshipit
  • ShipStation
  • Shiptheory
Sales and Marketing
  • Capsule
  • Mailchimp
  • Google Drive
  • Salesforce
Retailers and Suppliers
  • EDI
  • The Iconic
3PL
  • 3PL
Setting up Branch-based Routing for Ecommerce and Marketplaces
The EDI/3PL Portal
  • Cin7 Help
  • Questions

Questions - Reports

  • Recent
  • Popular
1Votes

Sell Through report average monthly sales calculation

Reports
Sales
Forecasting
Average
Avg Sales
Avg.
Sell Through
Avg. Sales Qty Based on Input Dates - Current Branch
1Votes

Sales Forecasting report algorithm

Reports
Forecasting
Sales
1Votes

Why is the cost sometimes blank in the Historic Stock Valuations Report?

Reports
Stock
Adjustments
1Votes

What do the fields beside the product options mean?

Products
Smart Buyer
Reports
2Votes

How can I see the top selling products in Cin7 reports?

Reports
2Votes

How does the Stock Aging Report work?

Reports
3Votes

How is the 'To Order' value calculated in the 'Branch replenishment from safety stock and optimum quantities' report?

Reports
3Votes

Can I see a list of duplicate transactions?

Reports
Transactions
Refs
Duplicate
1Votes

What does the Unit Price in the Customer Activity Report reflect?

POS
Reports
View Product Sales History
Customer Activity Report
Contact Activity Details
1Votes

How can I add additional reports to my reports module?

Reports
5Votes

Can I report by parent company using central billing?

CRM
Reports
2Votes

Is there anyway of doing a printout of the close of day sales?

POS
Reports
2Votes

I have an order without line items - why doesn't this appear in the sales reports?

Reports
2Votes

How can I group Products by category in the Sales by Product report?

Reports
4Votes

Where can I find an Account Receivable report in Cin7?

Reconciliation
Accounts Receivable
Accoutning
Xero
QBO
QBE
QBP
Reports
2Votes

Is there a report available that will show me a summary of my branch transfers?

Reports
2Votes

Does the 'Sales Forecasting by Sales Period' report show average monthly sales for each size option of a product?

Reports
2Votes

How can I get the stock value at a certain point of time?

Reports
1Votes

Can I find the value and age of stock in a store?

Reports
2Votes

How can I view any Gift Vouchers that haven't been redeemed in full?

Reports
2Votes

How can I view a list of Products with no cost associated?

Reports
1Votes

Can I view the loyalty points associated with each customer?

Reports
2Votes

Why do the 'Current Stock Valuation Analysis' and 'Stock On Hand and Availability' reports show different values?

Reports
2Votes

How can I track my Layby sales?

Reports
1Votes

How can I hide the Account Reports from standard users?

Reports
Permissions
2Votes

How can I view the Sales made by a particular sales representative?

Reports
2Votes

Can I view a summary of Promotional Matrix discounts for different customers?

Reports
Promotional Matrix
2Votes

How can I view top selling products for a particular month?

Reports
2Votes

Does Branch Replenishment By Safety and Optimum Stock Report shows data with zero SOH?

Reports
Stock
3Votes

Why I can't search within a report more than three times in a row?

Reports
2Votes

Why is the GP% always zero in Excel files exported from Sales Reports?

Reports
1Votes

Why does a sales report show COGS values for an order where there were 0 COGS?

Reports
2Votes

How do I apply filters on the Sales Forecasting By Month On Historic Sales Report or the Branch Re-ordering Report?

Reports
3Votes

How do I use and customize reports?

Reports
2Votes

Why does my sales report not match with another sales report?

Sales
Reports
2Votes

Can I add a custom field to my reports?

Reports
2Votes

How are Stock Reports calculated?

Administration
Reports
3Votes

Is there a report where I can view all of my quotes?

Reports
2Votes

Why is my dashboard report graph different to my sales report?

Administration
Reports
5Votes

Can I report by parent company using central billing?

CRM
Reports
4Votes

Where can I find an Account Receivable report in Cin7?

Reconciliation
Accounts Receivable
Accoutning
Xero
QBO
QBE
QBP
Reports
3Votes

Is there a report where I can view all of my quotes?

Reports
3Votes

How do I use and customize reports?

Reports
3Votes

Why I can't search within a report more than three times in a row?

Reports
3Votes

Can I see a list of duplicate transactions?

Reports
Transactions
Refs
Duplicate
3Votes

How is the 'To Order' value calculated in the 'Branch replenishment from safety stock and optimum quantities' report?

Reports
2Votes

Why is my dashboard report graph different to my sales report?

Administration
Reports
2Votes

How are Stock Reports calculated?

Administration
Reports
2Votes

Can I add a custom field to my reports?

Reports
2Votes

Why does my sales report not match with another sales report?

Sales
Reports
2Votes

How do I apply filters on the Sales Forecasting By Month On Historic Sales Report or the Branch Re-ordering Report?

Reports
2Votes

Why is the GP% always zero in Excel files exported from Sales Reports?

Reports
2Votes

Does Branch Replenishment By Safety and Optimum Stock Report shows data with zero SOH?

Reports
Stock
2Votes

How can I view top selling products for a particular month?

Reports
2Votes

Can I view a summary of Promotional Matrix discounts for different customers?

Reports
Promotional Matrix
2Votes

How can I view the Sales made by a particular sales representative?

Reports
2Votes

How can I track my Layby sales?

Reports
2Votes

Why do the 'Current Stock Valuation Analysis' and 'Stock On Hand and Availability' reports show different values?

Reports
2Votes

How can I view a list of Products with no cost associated?

Reports
2Votes

How can I view any Gift Vouchers that haven't been redeemed in full?

Reports
2Votes

How can I get the stock value at a certain point of time?

Reports
2Votes

Does the 'Sales Forecasting by Sales Period' report show average monthly sales for each size option of a product?

Reports
2Votes

Is there a report available that will show me a summary of my branch transfers?

Reports
2Votes

How can I group Products by category in the Sales by Product report?

Reports
2Votes

I have an order without line items - why doesn't this appear in the sales reports?

Reports
2Votes

Is there anyway of doing a printout of the close of day sales?

POS
Reports
2Votes

How does the Stock Aging Report work?

Reports
2Votes

How can I see the top selling products in Cin7 reports?

Reports
1Votes

Why does a sales report show COGS values for an order where there were 0 COGS?

Reports
1Votes

How can I hide the Account Reports from standard users?

Reports
Permissions
1Votes

Can I view the loyalty points associated with each customer?

Reports
1Votes

Can I find the value and age of stock in a store?

Reports
1Votes

How can I add additional reports to my reports module?

Reports
1Votes

What does the Unit Price in the Customer Activity Report reflect?

POS
Reports
View Product Sales History
Customer Activity Report
Contact Activity Details
1Votes

What do the fields beside the product options mean?

Products
Smart Buyer
Reports
1Votes

Why is the cost sometimes blank in the Historic Stock Valuations Report?

Reports
Stock
Adjustments
1Votes

Sales Forecasting report algorithm

Reports
Forecasting
Sales
1Votes

Sell Through report average monthly sales calculation

Reports
Sales
Forecasting
Average
Avg Sales
Avg.
Sell Through
Avg. Sales Qty Based on Input Dates - Current Branch

Need more help?

Contact Support

 

Topics
  • All
  • POS
  • CRM
  • Sales
  • Administration
  • Password
  • Product
  • Documents
  • Security
  • Products
  • Gift Vouchers
  • Shopify
  • Branch Transfer
  • Production
  • Price
  • Discounts
  • Documentation
  • POS
  • Core Modules
  • Integration Apps
  • Developer
  • Cin7 Home
  • About Cin7
  • Integrations
  • Pricing
  • Become a Partner
  • Premium Support
  • NZ: +64 (9) 889 7150
  • AU: +61 (2) 8074 2988
  • US: +1 (509) 413 0024
  • UK: +44 (20) 3519 9886
  • Standard Support
  • Submit a Case
  • Cin7 System Status
  • Cin7 Product Blog
  • Product Updates

Copyright © CIN7 2022
www.cin7.com