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Resetting Your Password

Last updated 08/03/2019

It's easy to reset your password - this article explains how to do it.

Resetting your Password


  1. Whilst logged in click on your username, top right, then click Your Profile.
  2. Click the Reset Password link.
  3. A confirmation message will be displayed saying "You will shortly receive an email with instructions for resetting your password"
  4. Click the "Reset your password" link in the email.
  5. Enter your new password.
  6. Re-enter the password; it must match the password above.
  7. Click Reset.
  8. Click the Return to Login link to log in with your new password

If you have locked your account, see Forgotten Passwords and Locked Accounts.