Last updated 25/03/2021
Cin7's routing feature allows online orders to be routed to different branches based on a number of criteria that could include Country, State, and the Shipping Options of the order.
The Routing settings are found in the Settings page for the WooCommerce module. To switch on Routing:
This option will allow items to be split into separate orders in different branches based on stock availability. Note this will only split into a maximum of three separate orders.
PN: Split Order feature does not work in conjunction with Auto Dispatch functionality.
Select this option if you wish to have orders recorded in a certain branch but dispatch the stock from another. The main branch selection for an order will be the one selected in the Set Default Branch option while the Distribution Branch will be set by the Branch Routing Grid.
If you supply your goods to multiple countries you may wish to route orders to different warehouses around the world. For example, if you have warehouses in Australia and the U.S., you can make sure Canadian orders are distributed from the U.S. warehouse.
If you supply to multiple states, you may wish to route orders to different states. For example, a company that has a New York warehouse and a Los Angeles warehouse may wish for orders from Seattle to be picked up by the Los Angeles warehouse.
To route orders by state, you must first have selected U.S., Australia and/or Canada from the countries list to the left. See above for more information.
You may wish to fulfill sales from different branches based on Shipping options. For example, you can have your 3PL fulfill all next day delivery orders while your warehouse fulfills standard delivery orders.
To do this:
If you are out of stock in a particular branch, you can also opt to have two "backup" branches.
To set this up: