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Downloading Products from eBay

Last updated 22/11/2017

This article outlines the process of downloading products from eBay into Cin7.


Products can be downloaded from eBay and imported into Cin7.

There are three situations that are relevant to this module:

  • You have no products in Cin7 and products in eBay.
    In this situation you will download products into Cin7, detailed below.
  • You have some products in Cin7 and some in eBay.
    In this situation, you will download products not already in Cin7 and match the rest, detailed below.
  • You have products in both Cin7 and eBay.
    In this situation you will match products between the two systems, detailed in Matching Products between Cin7 and eBay.

Any products that don't already exist in Cin7 will be imported.

If there are some products that you do not want to import into Cin7, these can be manually removed during the download process using a spreadsheet.

After downloading a Product, you will need to select the Channel in the Cin7 product details page in order to update stock levels of that product to eBay. The Channel is the name of the eBay module in Cin7. If the Channel is not visible it will need to be switched on in the Product Settings.

Downloading Products

Before products can be downloaded during the import/match process, the products must first be published in eBay.

To download products from eBay into Cin7:

  1. Log in to Cin7 using an Administrator account.
  2. From the left navigation, select Integrations and then select your eBay module.
  3. From the Dashboard, on the Product Status tile, click Download Products.
  4. Click Import Products Created Since Last Import or Import All Products and then wait for the sync to be completed.
  5. On the resulting confirmation page, click Next.
  6. Note if any products that were not successfully matched, and click Next.
  7. If there any products you do not wish to import, modify the list now. Click Next.
  8. Brands and product types will be created or matched. Use the dropdowns to adjust any options, then click Next.
  9. If you would like to check that the import will be completed successfully before making any real changes, click Test.
  10. Finally, click Import New Products to complete the process.


Can you export products from Cin7 into eBay?

Unfortunately, this is not currently possible.