• Contents

Updating Stock Levels in JOOR

Last updated 09/08/2018

This article explains how stock levels can be updated from Cin7 to JOOR.

Overview


Stock levels can be updated from Cin7 to JOOR to ensure you can display accurate stock levels to your customers.

You have the option to update stock levels for all your products or only those products that have had recent transactions.

To update stock levels, products must be matched. For more information, please see Downloading products from JOOR.

Updating All Stock levels


To update stock levels for all products:

  1. From the left navigation, select Integrations, then click JOOR.
  2. Click Update All Stock Levels.

Updating Recently Modified Stock Levels


If you have thousands of products, it may be more desirable to update only those products that have recently been dispatched or received. Recently modified products include all products that have been modified since the last time the stock was updated.

To do this:

 

  1. From the left navigation, select Integrations, then click JOOR.
  2. Click Update Recently Modified Stock Levels.
    The number of products that will be affected is displayed in brackets to the right of this link.

FAQs

Is it possible to update stock levels automatically?

Yes, by selecting Auto Stock Updates in the JOOR settings, stock levels will be updated every time an order is downloaded, and also every time an Admin screen is visited.

How frequently should I update the stock levels?

Because stock levels will be diminished in JOOR as soon as an order is made, there is no need to update stock levels frequently, unless other sales channels are causing your inventory to change.

For instance if your eCommerce store pulls from the same inventory as your JOOR stock, it may be desirable to update stock levels more frequently to ensure your JOOR stock levels are up to date.

Can I determine what stock levels are updated to JOOR?

Yes, there are a few settings that determine what stock levels are updated. Please see JOOR Settings.

Can I update virtual stock levels to JOOR?

Yes, you'll need to do a few things to enable this.

  1. First enable virtual stock levels in your Cin7 account. To do this, please refer to our help article on Enabling and Viewing Virtual Stock.
  2. Once this has been enabled, your virtual stock levels will be applied to the Updating Stock Levels in JOOR function.

If you are wanting to push branch specific virtual stock, you can do so by following the steps in our JOOR Settings help article.