Last updated 22/01/2021
Cin7's routing feature allows online orders to be routed to different branches based on a number of criteria with the end result of putting your orders in the most efficient location.
The Routing settings are found in the Settings page for each Ecommerce and Marketplace module. To switch on Routing:
This option will allow items to be split into separate orders in different branches based on stock availability. Note this will only split into a maximum of three separate orders.
Leverage this option if you wish to have orders recorded in a certain branch but dispatch the stock from another. The main branch selection for an order will be the one selected in the Set Default Branch option; the Distribution Branch will be set by the Branch Routing Grid.
If you supply your goods to multiple countries you may wish to route orders to different warehouses around the world. For example, if you have warehouses in Australia and the U.S., you can make sure Canadian orders are distributed from the U.S. warehouse.
If you supply to multiple states, you may wish to route orders to different states. For example, a company that has a New York warehouse and a Los Angeles warehouse may wish for orders from Seattle to be picked up by the Los Angeles warehouse.
To route orders by state, you must first have selected US, Australia and/or Canada from the countries list on the left. See above for more information.
You may wish to fulfill sales from different branches based on Shipping options. For example, you can have your 3PL fulfill all next day delivery orders while your warehouse fulfills standard delivery orders.
To do this:
If you are out of stock in a particular branch, you can also opt to have up to two "backup branches". Note that if you have selected the "Split Orders" option, an order may be split between the primary branch and/or the backup branches.
To set this up:
You may wish to route particular orders to a specific branch based on the setup in your Ecommerce or Marketplace integration. The fields below are currently mapped to allow for "external code routing"; note that other integrations will not show this section in the Branch Routing Grid.
|Integration||Route Code Name||Route Code Key||Notes|
|Shopify||Location ID||location_id||The unique numeric identifier for the physical location at which the order was processed. (Relates to Shopify POS orders only)|
|Magento 1.x||Store ID||store_id||Each store setup in Magento 1.x has a unique ID|
|Magento 2.x||Store ID||store_id||Each store setup in Magento 2.x has a unique ID|
|Neto||Location ID||WarehouseID||You can find the Location ID in Neto on the "View All Locations" page. (Note the Location ID will be taken from the last line item in the order)|
Select Save Settings at the bottom of the page to save the settings.