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Last updated 22/01/2021
The integration with ShipStation can be configured to suit your business from the Settings page.
To locate the settings:
This is detailed in Connecting Cin7 to ShipStation.
This is detailed in Connecting Cin7 to ShipStation.
This allows all ShipStation users to map three Cin7 fields at the sales order level to the three custom fields in ShipStation. For additional assistance in custom mapping the fields, please contact Cin7 Support.
Send Errors To
Enter an email address to which errors should be sent.
Weight Units
Use this field to switch between Metric and Imperial.
Markup Freight Costs
Add a percentage here to add an increase to the freight costs that are pulled through from ShipStation. For more information see Adding ShipStation Shipping Fees to a Sales Order.
Auto Backorder ShipStation Split Orders
If a Sales Order is split in ShipStation, it will automatically create a backorder in Cin7 for the non dispatched items.
Invoice Order Upon Completion
Add an invoice date in the Sales Order as soon as it is completed in ShipStation.
Get Orders From
Only orders from the selected Cin7 branches will be sent to ShipStation.
Include BOM 'Use' Items
Choose to send components/child items within a bundled item or kit over to ShipStation in the Sales Order.
ShipStation Currency
Use this option if your ShipStation currency is not the same as your Cin7 base currency.
Importing Transactions into ShipStation populates the following fields:
Order Number |
Order Date |
Order Status |
Last Modified |
Shipping Method |
Payment Method |
Tax Amount |
Shipping Amount |
Customer Code |
Customer Notes |
Billing name |
Billing Company |
Billing Phone |
Billing Email |
Shipping Name |
Shipping Company |
Shipping Address 1 |
Shipping Address 2 |
Shipping City |
Shipping State |
Shipping Postal Code |
Shipping Phone |
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