Why am I receiving the following Xero error 'Exception Error: The access token does not exist'?

When I try to import data to Xero I get the following error 'Exception Error: The access token does not exist'.

Answer

You are receiving this error because your Cin7 account needs to be connected to your Xero account. 

 

Please connect Cin7 to your Xero account, to do this;

  1. Whilst logged in as an Administrator, click on your username, top right, and click Settings.
  2. From the Accounts menu, click Xero Setup.
  3. Click Connect.
  4. Log in to your Xero account when prompted.
  5. Click Authorise to allow the integration access.
  6. You will be directed back to Cin7.

10/25/2017 - Mara